Shipping Policy
Thank you for shopping with Sndway.co. Our Shipping Policy ensures a smooth and transparent process for all our customers. Please read the following details carefully:
Order Processing and Shipment
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. Once your order has shipped, you’ll receive another notification.
Domestic Shipping Rates and Estimates
- Flat Rate Shipping: We offer free flat-rate shipping.
| Shipping Country | Estimated Delivery Time | Price |
|---|---|---|
| USA | 7 to 15 business days | Free |
| International | 2-5 weeks | Free |
How to Check Order Status
Upon shipment, you’ll receive an email notification containing a tracking number. Allow 48 hours for tracking information to become available.
If your order hasn’t arrived within 10 days of receiving your shipping confirmation, contact us at support@sndway.co with your name and order number, and we’ll investigate.
Shipping to P.O. Boxes
Some carriers have restrictions on shipping to P.O. Boxes. Refer to the carrier’s policy for details.
Refunds, Returns, and Exchanges
We accept returns within 30 days after delivery. If your order arrives damaged, email us at support@sndway.co with your order number and a photo of the item’s condition. We address such cases individually, aiming for a satisfactory solution. Review our return policy here for details.
Contact Us
Sndway.co values your questions and comments. Reach out to us through the following channels:
- Email Address: support@sndway.co
- Operating Hours: Monday to Saturday, 9:00 AM – 6:00 PM
For any inquiries, please don’t hesitate to contact us at support@sndway.co.
Shipping time excludes clearance/customs delays (if applicable).